Terms & Rules!

1. Terms Agreement

• Before using our services, you must accept all the terms and rules of PAK STAR SMM.

• We reserve the right to modify these terms and rules at any time without prior notice.

• It is your responsibility to stay updated with the latest terms and policies.

• By placing an order, you confirm that you have read, understood, and agreed to all the listed terms.

• We are not responsible for any loss resulting from ignorance of our terms and conditions.

• Always review our policies carefully before using any of our services.

• We urge all users to communicate with respect, clarity and professionalism.

• If you use abusive language or misbehave with our support, you will not be tolerated, and your account will be suspended, no matter how much you have spent.

2. Services Usage

• We assure you that all our services are thoroughly tested and safe for your social media accounts, videos, posts, and other.

• We provide these services for entertainment and engagement purposes only, such as likes, followers, and views. Cosmetic only, no direct benefit or harm to your account.

• We never harm your account or content. If a platform (such as TikTok or Instagram) removes your content, it is usually due to its own policies, not because of our services.

• Before placing any order, please carefully read the service title and description, including the start time, speed, required link, and guarantee details.

• No guarantee will be provided for orders placed with the wrong link. Kindly double-check or even triple-check the link before placing your order.

• All panels orders are based on the Start Count and Final Quantity system. For example, if your available quantity is 5 when placing an order and you order 1000, the order will be marked as completed once your available quantity reaches 1005.

• No complaints will be accepted if you receive organic likes, followers, etc., or use another panel before the order is completed.

• Service delivery times may vary due to platform updates or overload.

• Do not place multiple orders on same link unless the previous one is completed or cancelled.

• If duplicate orders are placed while one is still processing, you will be held responsible, and no refunds will be issued.

• Your account, video, or post must be public when placing an order. If it is not public, we will not be responsible for any loss.

• The required link for each service is clearly mentioned in its description. If you place any other type of link instead of the required one, you will be responsible for any loss or issues caused by it.

3. Security System

• Customer satisfaction is our top priority! At Pak Star SMM, we guarantee the security of your information.

• Your details and payments are 100% secure. We use trusted payment gateways to ensure secure processing.

• "Your Satisfaction Is Our Ultimate Priority." Your account's safety is our responsibility.

• Please enable 2-step verification for better protection. We actively monitor all activity to prevent misuse.

4. Refund Policy

• For Refund Guaranteed services, we offer instant refunds in case of any order drops. We are confident that no other panel provides this facility.

• If any of your orders drop, simply send us the order number. We will instantly refund the dropped quantity.

• This policy is designed to process refunds quickly and efficiently, ensuring a smooth experience for our users.

• Please make sure the order is marked as completed before requesting a refund for the dropped quantity.

• We value your trust and strive to resolve all issues promptly to maintain customer satisfaction.

• For Refund Guaranteed services, you can choose either a refill or an instant refund. The choice is yours.

• If your order status is Partial, and it drops further, you cannot request a refill for it. However, a re-partial request is possible.

• If the order is below the start count, a refund is not possible. Refunds are only available if the current quantity is equal to or more than the start count.

• After your order is completed, if you change your account username or the order link is no longer accessible, then refund or refill will not be possible.

5. Refill Policy

• On Refill Guaranteed Services, if any of your orders drop, simply send us the order ID, and we will add your order for refill.

• Refill time is normally 0–24 hours.

• If 24 hours or more have passed since you requested the refill and your order has still not been refilled, kindly send us a reminder, then the admin will manually review your order, and within the next 0–6 hours, you will either receive a refill or a refund. There will be no further delay.

• You cannot directly request a refund for orders placed on Refill Guaranteed Services. A refund is only possible if the order is not refilling.

• Please make sure the order is marked as completed before requesting a refill for the dropped quantity.

• If your order status is Partial, and it drops further, you cannot request a refill for it. However, a re-partial request is possible.

• If the order is below the start count, a refill is not possible. Refills are only available if the current quantity is equal to or greater than the start count.

• After your order is completed, if you change your account username or the order link is no longer accessible, then a refund or refill will not be possible.

6. No-Refill Services

• No Refill services are the cheapest services and come with no guarantee, so use them at your own risk.

• If you choose to use a No Refill service, make sure to test it before placing big orders.

• We do not provide any guarantee and are not responsible for any issues with orders placed on no refill services.

• No guarantee if the service gives less delivery, drop issues, stuck issues, or speed issues.

• If you are using a No Refill service, you may only request a speed-up or cancellation. Any other complaints or claims will not be accepted.

7. Cancellation Policy

• If you face any issue with your order or want to change the service, you can request a cancellation for that order.

• Almost 70–80% of our services have a Cancel button, allowing you to cancel your order within a few minutes. Once cancelled, the refund is processed instantly to your panel account.

• For services without a Cancel button, or if your order is not cancelled after using the button, simply send the order ID to our WhatsApp support. They will manually forward your order for cancellation.

• For Refund Guaranteed services, the cancellation time is normally 0–12 hours. If your order is not cancelled within 12 hours of your request, simply remind us, and we will process your cancellation instantly.

• For Refill Guaranteed services, the cancellation time is normally 0–24 hours. If your order is not cancelled within 24 hours of your request, simply remind us. Our admin will manually review your order, and within the next 0–6 hours, your order will be partially cancelled or fully cancelled. There will be no further delay.

• For No Refill services, the cancellation time is not fixed. It totally depends on the cancellation team. There is no guarantee whether it will take 1, 2, 3 days, or even longer. Please do not argue with our team regarding the delay, as these are non-guaranteed services and must be used at your own risk. We are only responsible for Refund Guaranteed and Refill Guaranteed services.

• If your order status is In Progress or Processing, and the available quantity becomes lower than the start count, or your order link is invalid or not opening, we can only forward your cancellation request to the cancellation team. However, we cannot guarantee the cancellation time, even for Refill Guaranteed or Refund Guaranteed services. In such cases, the cancellation time completely depends on the cancellation team.

8. Payments - Chargeback

• All payments are made in advance.

• Once you deposit any amount into your Pak Star SMM account, you have no right to request a chargeback under any circumstances.

• All payments are final and non-refundable to your bank or original payment method once deposited.

• If there is any issue with your order or your order is cancelled, the refund will be added to your panel account.

• You can use that balance to purchase any service available on the panel.

• Kindly do not argue with our support team regarding this policy.

9. Privacy Policy

• We protect your privacy. We do not share your personal data with anyone under any circumstances.

• When creating an account, keep your login credentials private and never share them with anyone.

• If you suspect unauthorized access, change your password immediately and inform us as soon as possible.

• We do not store any payment-related data, such as credit card or bank account details.

• All transactions are processed through trusted and secure payment gateways.

• We are committed to protecting your privacy and keeping your data safe at all times.